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5 Tips for Responding to Negative Online Reviews

5 Tips for Responding to Negative Online Reviews

Most businesses don’t know how to respond to negative online reviews. To some business owners, a negative review feels like an accusation. In fact, just one negative review can have a pretty big impact on your business’s reputation. This is especially true if the...

Are Yelp Reviews Still Relevant?

I get online and search for reviews for almost everything I think about spending money or time on; whether that is a new TV, a new car, a video game, a doctor, or simply trying a new restaurant. I want to know what other people think about these things before I use my...