Let’s Work Together.

Sinuate Media is looking for a Web Services Manager to join our team to lead our web hosting and support services. Experience with web hosting, email hosting, WordPress is essential. The ideal person will have both a strong technical background and understands good design.

This is a full-time position.

Responsibilities:

Manage the operations of web hosting & website support including:

• Web hosting infrastructure and resource capacity
• Web hosting quality assurance & protocol management
• Assorted network-related tasks, such as installing, configuring, and maintaining server programs and services
• Monitor health of servers and overall website environment.
• Evaluate, recommend and introduce new technologies to support continued growth.
• Collaborate with the web development team to provide project support
• Maintain client database, renewals, and hit revenue goals
• Manage department budgets & provide monthly reports to management.
• Solve technical problems related to SSLs, PCI compliance, DNS, CNAME, and website security.
• Manage and triage website support requests as received. Communicate effectively with clients and the internal team on the status of the request.
• Develop site documentation and detailed technical specifications. Prepare detailed design specifications for operations.
• Able to perform general production support tasks for all websites as well as new development.
• Assists in website design in WordPress and Shopify

Minimum Qualifications

• Bachelor’s degree in computer science or similar technically-related field
• At least 3 years of direct experience in web hosting & website support
• A natural problem solver
• Strong communication skills
• Proactive

Why work with us:

Sinuate Media is an established digital marketing agency with a great team located in southern New Mexico, serving clients nationwide. Enjoy a wide range of benefits including competitive salary, bonus structure, paid vacation, birthday day off, health/dental/vision insurance, and a matching retirement plan. Here’s the chance to join a fast-growing part of our business in web hosting & website support.

Benefits:

• 2 weeks paid vacation + paid holidays
• Birthday Day Off
• Health / Dental / Vision insurance
• Matching retirement plan
• Bonus structure